About Pilot Ball Caps - INFORMATION PAGE. All Pilot and Aviator wings are direct-embroidered on comfortable, low-profile hats. Air Force, Navy, Army, Marines, and AirlinesAll embroidery done right here in the U.S.A.!
$13.95 (+$3 to ship)
Q: How much is shipping? A: Shipping is $3.00 for the first hat via USPS First Class Mail (which is less than my actual cost), then goes up $1.00 for each additional hat shipped. Orders of five or more hats sent via USPS Priority Mail. International shipping generally is about $13.90 - $20.00 and goes up by quantity. If PayPal overcharges for shipping, I refund the overage once international shipping has been calculated.
Q: Why don't you have 'free domestic shipping'? A: Simple....there's no such thing. If I had free shipping, the cost of each hat would go up, and it costs my customers more to buy multiple hats. Easy answer... to save my customers money.
Q: Are they washable? A: Yes, they can be hand-washed with good results.
Q: Do these hats fade with wear? A: Yes. They're fairly color-fast, but like most all-cotton material, the more exposure to direct sunlight, the more they will fade and wear. Navy-Blue and Dark Red are the only ones that have issues, and I replace mine about once every two years.
Q: What sizes are the ball caps? A: The hats are adjustable from 6-7/8 to 7-1/2+. They will go larger and smaller, but will not look right and we don't recommend it.
Q: Do you have fitted hats? A: No, just the adjustable styles shown on the website.
Q: What other colors are available? A: Only the colors shown for each design are available. As new colors are introduced, they are posted on the site. Most come in navy blue, stone/khaki, black, or olive drab.
Q: Do you make custom embroidered hats? A: Yes, but only for orders of 36 hats or more. I will do a custom pilot design for as few as 18 hats, but we must agree on the design, and there is no discount available on new custom designs. All custom orders are shipped directly to the buyer and must be paid in advance of production.
Q: Are there discounts available? A: Yes. I do sell in bulk to retailers, as well as give shipping breaks and volume discounts on certain orders. Contact me for more details at email@example.com
Q: The hat bill looks fairly long. What size are the bills? A: Actually, they're a touch shorter than many golf-style hats. The cap bills all measure 2 3/4 inches on center.
Q: Are all of the wings centered on the cap? A: Yes, all wings are centered on the cap. Sometimes with direct-embroidery the wings may be off center from the seam, which is normal.
Q: Do your hats have reinforced crowns or fronts? A: No, they're unstructured, so they're relaxed, comfortable and "floppy" by design.
Q: Why don't you have "Air Force", "Navy", "Delta" etc. over the wings? A: These ball caps are for the people who know who they are, and the people who acknowledge the wings are the people we associate with. If you have to tell someone what they mean, they don't really need to know. Short answer is, No, we don't do this.
Q: Can I use my FEDEX account to ship the ball caps? A: No. It's too much hassle for me to drive to Plymouth MI, and it would delay your shipping.
Q: Do you have ball caps without the top button? A: They all have the top button, but it can be easily removed. Using diagonal pliers, gently pinch below the button until it pops off. Then do the same with the grommet inside the hat.
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